Volunteering

 We need you!  The Candover Valley Community Store will be run by the community for the benefit of the community.

Whilst the plan is for there to be one paid manager and one paid assistant manager, all other staffing will come from volunteers, without whom the shop and cafe will not be able to operate.

Volunteering should be fun; you will meet fellow villagers and valley residents, learn new skills, and play an active part in our community life.

By volunteering you will be playing your part in keeping the store going and providing a service to our community.

Who can volunteer?

The store is for the whole community and the wider the cross section of volunteers, the better. Young people aged 16 – 18 need permission from a parent or guardian to volunteer, but young people aged 14 – 15 can only volunteer alongside a parent or guardian. The Candover Valley Community Store will have a safeguarding policy that will apply to all staff members and volunteers.

No special skills or experience are required.

What will be my duties as a volunteer in the store?

The most important role for us as volunteers is to be friendly and helpful to visitors and customers, creating a welcoming environment for everyone who comes into the store whether to shop or to have a cup of coffee.

Specific tasks may include operating the till, unpacking and receiving stock deliveries, restocking shelves, labelling products, preparing newspaper deliveries and orders, or serving tea/coffee depending on the time of your shift.  It is expected that the manager or assistant manager will always be on site so you will never be left on your own in the store. In the exceptional circumstances that neither are available, then volunteers would be supported by a member of the management committee or a trained post office volunteer.

Are there any other volunteering opportunities?

There will be a need for regular cleaning which could take place after the store has closed for the day.

It would be marvellous if some volunteers could bake cakes and biscuits for the shop so customers dropping in for coffee can enjoy home-baked cakes.

Horticulturalists in the area, might like to grow a crop for the shop, so customers can enjoy locally grown seasonal fruit and vegetables.

There will be the occasional need for drivers to undertake shopping trips to replenish stocks.

Can I help with post office duties?

We are also looking for volunteers to be specifically trained up in post office duties, with a minimum commitment to one 4 hour shift each week. You would receive full training in post office tasks. When working your shift your priority would be serving post office customers, but when the post office has no customers you would work on other tasks in the store, so you would still be a full member of the team.

Please consider whether you would be prepared to be trained up as a member of the post office team.

Not all our volunteers need to work on a regular weekly shift basis. We would also love to hear from you if you have other skills that you might be able to offer to the store on a voluntary basis as and when required. For example, could you assist with basic building maintenance tasks as and when required.

Will there be training available?

Full training will be provided to all volunteers before you start working in the store.

 When are the volunteer shifts in the store?

The exact timing of the volunteer shifts is currently being determined, but it is anticipated that they will be along the following lines:

Monday – Saturday TIME SUNDAY TIME
Morning Shift 1 8:00 – 10:00 Morning Shift 1 8:30 – 10:30
Morning Shift 2 10:00 – 12:00 Morning Shift 2 10:30 – 12:30
Afternoon Shift 1 12:00 – 2:00
Afternoon Shift 2 2:00 – 4:00
Afternoon Shift 3 4:00 – 6:00

How will shop and cafe shifts be allocated to volunteers?

We ask you to volunteer for a specific day and time that is convenient for you. The minimum shift is 2 hours.  If you are flexible on the day and time you can work then this will be allocated based on the remaining gaps in the rota. We have many shifts to fill so please do commit to a regular shift if you are able to.

What happens if I can’t do my regular shift?

There will be times when you are unable to do your regular shift due to other planned commitments such as school holidays and we will plan for your regular shift to be covered. To assist with the rota we would ask that you let us know in good time wherever possible.

There may also be times when you are unable to do your regular shift due to unforeseen circumstances including illness. Again we will arrange for your shift to be covered.  Volunteering is not a job so you are not obliged to work if you don’t want to or can’t.  However we will rely on our volunteers to keep the store open so we do hope that people will see volunteering as a regular commitment.

What if I try volunteering and I don’t like it?

If volunteering is no longer for you, you can stop. There is no long term commitment but we would ask you to give us as much notice as possible to allow us to reallocate your regular slot.

What next?

If you would like to volunteer please complete the CVCS Volunteer Application Form and return it to Jane Laws, Bermondspit House, Berrydown Lane, Axford, RG25 2HG.

If you still have questions or would like more information please contact Jane  on 01256 389491.